Refund Policy
Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the product for any reason you can ask for a refund. If the period of 7 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund: • Product malfunctions or doesn't work as described It's important to keep in mind that there is often a difference between a product that is broken and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the product is not working.
Additional services
Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via Contact us.